Shipping. Returns. Refunds

Shipping. Returns. Refund.

Last updated January 1, 2024

Order Processing and Dispatch: Orders are processed within 3-5 business days if the book is in stock. For any delays, customers will be notified and given options.
Shipping Methods: We offer standard and expedited shipping. Costs vary based on method and destination.
Delivery Timeframe: Delivery times depend on the shipping method and location. Customers are informed about any delays.
Order Tracking: A tracking number is provided for order status updates.
International Shipping: International shipping options are available with costs determined at checkout.

Return Policy

Eligibility for Returns: Returns are accepted for unopened items within 14 days of purchase. Customers cover the return expenses.
Initiating a Return: To start the return process, contact our customer service.
Return Instructions: Detailed instructions are provided upon return approval.
Return Shipping: The customer is responsible for return shipping costs, except in cases of error by HFC Publishers LLC.
Refund Processing: Refunds for returned items are processed within 30 business days.

Conditions for Refunds: Refunds are issued for eligible returns, cancellations before shipping, and product unavailability.
Non-Refundable Items: Certain items are non-refundable, as listed in our Return Policy.
Notification of Refund: Customers are informed via email once the refund is processed.
Refund Inquiries: For refund-related questions, contact our customer service team.

HFC Publishers LLC reserves the right to update this policy. Continued use of our services after changes implies acceptance of the new terms.